machine learning - launch.asp error when launching a course from LMS -

just wondering if has seen these type of issues?

one: when learner launches scorm package our lms preseted blank screen "launch.asp error". unable take course though meet technical requirements. real problem , have exhaused troubleshooting options. please.

two: when learners complete course , launch exam never shows in achievment page. think course window looses connection parent window (lms) when complete exam can't write lms stays on learning plan page.

thanks in advance help. nancy

you need provide more information. lms using - 1 you've built, or 1 provided company? scorm package come - again, 1 you've built yourself, or bought somewhere?

however, there can try narrow down problem is.

scorm cloud lms can used test things relating scorm, can create free account. go http://cloud.scorm.com/ , open free account. load package lms, , see if runs. if works perfectly, package fine , lms has problem - contact lms provider, details of package trying run, , see say.

if package not run in scorm cloud, package @ fault. contact author of package see problem is.

by sounds of it, package trying run asp application, lms may not support, without knowing specifics, it's hard tell.

as exam problem, that's lms provider needs address (unless provider, in case need technical details).